Frequently Asked Questions

General FAQs

cZeus puzzles help you practise maths and numeracy in a fun way exercising your brain and memorising factorisation, times tables, additions and more.
cZeus is a prime example of ‘maths being fun’. If you have not tried it yet, why don’t you download it and give it a go?
cZeus characters take their inspiration from ancient Greek Methodology.
You can click on the character which would take you to the accessories page where you can customise the look of your character. Also, the accessories page is linked to the shop where you could buy more fun items for customisation and personalisation of your character.
We have a total of 4 accessories in each class.
Yes, you can earn coin rewards for any replayed game.
No, a replayed game cannot be 'cZeused'. Even if you complete it without any errors, it will still be counted as 'completed'.
No, you can also play straight away just by entering a nickname of your choice.
No, it does not have to be unique as we supply different user IDs to different users.
You can always change your nickname from 'Profile' page. You would be 20 coins to do this after you have changed it for the three times.
Light Class can be played offline. However, the rest of the cZeus Puzzles App is synchronised with a backend server. Therefore, you would be required to have internet connection to play other features apart from Light Class.
In Training Camp you can play puzzles any time and you do not have a start date or an end date, but in Tournament Hall, you can play individual or team competitions, which have start dates and end dates.
Yes, the bonus you get is reduced when hints are used. Direct hints would not fetch you any bonus. Hints taken on pair clues and square clues reduce the bonus given for the affected tiles.
Yes, any score you have achieved in failed or abandoned games are still counted towards your grand scores for competitions and training packs.
Yes, users who have logged in with email or Facebook can have their data synchronised by logging in to their new device using the same email or Facebook credentials.
We keep the status of these saved games as "in progress" and when the user completes the puzzle, we will then count it as "first time completed".

Teams FAQs

No, team names do not have to be unique.
Yes, you can leave a team whenever you wish. If you were part of a team during an active team competition, you will still be counted as a member of the team for that competition, but your scores after leaving will not be added to the team score.
a) For competition puzzles, the team average is calculated by taking the top 3 scores of the team and dividing it by 3. This team average does not depend on size of the team. We always divide it by 3.
Note: remember 3 is the configurable variable for minimum number of players of a team in a competition.
No, an individual can be a member of only one team at a time.
a) The individual’s results for games s/he has played whilst s/he is a member of the first team count for the first team’s score.
b) The individual’s score starts counting for the second team that s/he becomes a member, from the time s/he joins that team.
c) Yes, the above is valid for competition puzzles too.
Every registered player can set up a private competition for teams and individuals.
Only a team captain can enrol his/her team in a private competition for teams. However, his/her team should satisfy the required minimum number of team members of that team competition.
You can search for your friend's team name (or team password which you can obtain from your friend) from the 'Teams' tab in 'cZeus Community' and join.

Alternatively, you can use the 'team password' and join from your profile:
Click on ‘Profile’
Click on ‘My team’
Click on 'Join a Team'
Enter the above “team password” and 'Join'.
You can invite friends to your team from either 'Captain' or 'Community' sections.

From Captain section,
Click on 'Teams' button.
Click on 'Team Members' for the team which you want to invite your friends to.
Click on 'Invite to team'.
If your friends are already in cZeus, you can select them from the list of users shown.
If you wish to invite your friends via Facebook, click on 'Facebook Invite your Friends'.
If you wish to invite your friends via email, type your friends’ email addresses (separated with a comma), type your message and then click on 'Invite'.

From Community section,
Click on 'Teams' tab.
Click on the team box you wish to invite your friends to.
Click on 'Invite to team'.
If your friends are already in cZeus, you can select them from the list of users shown.
If you wish to invite your friends via Facebook, click on 'Facebook Invite your Friends'.
If you wish to invite your friends via email, type your friends’ email addresses (separated with a comma), type your message and then click on 'Invite'.
You can set up a team from either 'Captain' or 'Community' sections.
From Captain section, click on 'Setup Team' button and you can create a team there.
From Community section, click on 'Teams' tab and then click on 'Setup Team' button where you can create a team.
Yes, you can enrol your team to many active competitions at the same time.
Verification of email is not required to play cZeus, or to create teams or competitions. You can play cZeus, and create teams and competitions just by entering a nickname.
Yes we allow teams to participate in more than one competition.

Competitions FAQs

At the moment, the competitions do not have any entry fee. However, for each competition puzzle you play you will require to pay certain number of coins. This can be seen on 'Rewards' section of this competition's detail page.
Light Class is not included in the competition because it is a tutorial level and is designed for the main purpose of teaching users how to play cZeus.
Yes, it is possible to enrol in many active competitions at the same time. However, different competitions have different sets of puzzles and they are only counted for those competitions.
Yes, an individual can participate in an individual public competition as an individual, and in a team public competition as a member of a team at the same time.
There are two types of public competitions. They are "Individual Public Competitions" and "Team Public Competitions".
No, competition games can only be played in Sprint mode.
You can create competitions from either 'Captain' or 'Community' sections.

From Captain section,
Click on 'Create Competitions' button and enter competition details.

From Community section,
Click on 'Competitions' tab
Click on 'Create Competitions' button and enter competition details.
No, only cZeus Admin can create public competitions.
You can join your friend's team competition from either 'Captain' or 'Community' sections. You will need your friend's team competition password to enrol your team from 'Captain' section. You also need to have a team with enough team members to meet the minimum number of team members’ requirement.

From Captain section,
Click on 'Competitions' button and switch to 'Available'.
Click on 'Other's Private Competitions'.
Enter the 'Competition password' and click 'Add Teams' button.
Choose your team that you wish to enrol in and click 'Add' button.

From Community section,
Click on 'Competitions' tab
Select 'Team' filter
Click on 'search' icon and enter your friend's team competition name.
Click on the competition box and then click 'Add to competition' button.
Click on 'Add' button next to the team you wish to enrol.
From Community section,
click on 'Competitions' tab
Click on 'search' icon and enter your friend's individual competition name.
Click on the competition box and then click 'Join' button.

Note: If this is a closed private competition, it will send a request to the competition captain to accept / decline.
From Community section,
click on 'Competitions' tab
Click on 'Individual' filter
Click on the public competition box which is green in colour
Click 'Join' button.
No, it is not essential. However, you can use it to search for competitions in the cZeus Community section.
No, you do not need to enrol to play weekly challenges.
In individual competitions you play as a single user and your solo score counts towards the competition ranking, whereas in team competitions where teams of players compete against each other, only the top 'x' team members' scores of a team are averaged and count towards the competition ranking. 'x' is the minimum number of team members required to enrol in the team competition.
No, you cannot enrol your team to a team competition if you are only a member of that team. Only the captain of the team can enrol the team to a team competition.
Yes, each team competition has a requirement for minimum number of team members. This is set to 3 by default and is configurable by the competition captain while creating a competition.
The player can login from any device and can continue where he/she left off as all the progress is saved on our server. So once a user logs in using the same credentials, the data is synchronised to the new device.
This is because the teams playing in a competition do not have uniform number of members and thus to reduce any unfair advantage to teams with higher number of team members, the team score is averaged using few players' scores (top x players with highest scores) and not the whole team.
Yes, you can take notes to solve competition puzzles.

Statistics FAQs

Scores are given based on speed of play, number of errors made, and use of hints; plus extra bonuses for making no errors, and identifying the cZeus square in 20-30 sec.
Then, Points for each puzzle is calculated by normalising the obtained score with respect to the puzzle’s average score (played by all users).
This is calculated based on how fast the correct entries are made for each puzzle.
Speed of each puzzle is normalised with respect to the corresponding puzzle’s average speed (played by all users).
This is calculated based on how accurately harder puzzles are solved in shorter time than allocated for each puzzle.
Proficiency of each puzzle is normalised with respect to the corresponding puzzle’s average proficiency.
This is calculated based on how many correct entries are made without direct hints and errors regardless of speed, for each puzzle.
You can compare your stats against your friends, your team, cZeus universe and best record. For competitions, you can also compare your stats with the competition average and top 3 teams in a competition.
All-Avg is the average performance per puzzle, of all players.
Best record is the best performance per puzzle amongst all players.
Yes, you can compare your stats with your cZeus friends’ stats. You can choose your friends by pressing 'F+' button next to the 'compare' dropdown.
Yes, you have to do so as you can compare your statistics with only your cZeus friends.
This is because, you might have unlocked and played that class for a competition but you might not have yet unlocked it from the training camp.
The Light class is not included in the statistics because it is a tutorial level and is designed for the main purpose of teaching users how to play cZeus.
Training Camp is played by players as individuals. Therefore, you cannot see statistics as a member of a team for Training Camp.
This is because, each puzzle has a different average and in order to make the graphs for each puzzle uniform and comparable to each other, it has been normalised making all-average and competition average equal to 10.
Class Grand Score displayed in the statistics page is the total score a user has achieved in that class in Training Camp as well as Tournament competitions. This includes scores from failed and abandoned games in that class in Training Camp and competitions, as well as scores of replayed games in Training Camp.
Overall Grand Score displayed in the statistics page is the total score a user has achieved in all classes in Training Camp as well as Tournament competitions. This includes scores from failed and abandoned games in all classes in Training Camp and competitions, as well as scores of replayed games in Training Camp.

Why is cZeus safe for children?

cZeus Puzzles takes children’s safety very seriously. Therefore, to support the online safety of children, the following steps have been taken:

  • No messaging facility is available in the cZeus app which helps to makes cZeus Community safe from bullies, sexting and any other vulnerabilities that could otherwise undermine children’s safety.
  • There are no photo sharing facilities, safeguarding children from various vulnerabilities.
  • No location sharing option is available, other than the name of the country, thus no one can know where other players are located at any time.
  • Adverts in the cZeus app are suitable for any age, including under 13's .
  • The nickname facility ensures a child stays anonymous, allowing him/her to protect their identity.
  • We do not collect any personal information from a user apart from his/her email address in some cases, but we make sure it is never provided to any 3rd parties.
  • There is no explicit content in the app that may be disturbing to a child.
  • The app can be played fully without buying any in-app purchases.
  • We do not collect any personal data from a user device.
  • We do not collect phone numbers of users (even for Facebook users).

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